Moonix Terms of Service

Scope and eligibility

These terms apply to the international Moonix app and related online services provided by Xinmou Technology (Hangzhou) Co., Ltd. Users under 14 may not register for or use the service. Users aged 14–17 may use it with a parent or guardian’s consent, subject to applicable law. Hardware sales, warranty and returns are governed by the terms of your purchase channel.

Account and app license

Keep your account information accurate and your credentials secure. We grant you a limited, nonexclusive, nontransferable license to use the app and its included models for the service. You may request account deletion online. An accepted request starts a 7-day grace period. To cancel it, sign in to the Moonix app and confirm account recovery before the period ends. See the Privacy Policy for deletion and retention details.

Recordings and user content

Follow local recording laws and obtain any required consent before recording other people or uploading their voice samples. You retain ownership of your content and authorize us to process it as necessary to provide the features you use, as described in the Privacy Policy. Anyone with a share link may access the content you choose to share.

Acceptable use and AI output

Do not use the service unlawfully, interfere with it, infringe another person’s rights or use it to generate or distribute harmful or illegal content. AI output can contain errors. Verify it before relying on it, especially for important decisions. Use the in-app reporting feature to flag inappropriate AI output where available.

Paid features

If a paid digital feature is offered, the purchase screen will display the applicable price, billing period and any renewal terms before purchase. For subscriptions purchased through Google Play, use Google Play to manage or cancel your subscription. Refunds are subject to the applicable purchase terms and consumer law.

Consumer rights and contact

These terms are subject to mandatory consumer protections under applicable law. For service questions or complaints, contact support@moonix.cn.